Administrator at Terra LAB

About Terra LAB:

At Terra LAB, we lead with excellence and precision. Situated in the heart of Addis Ababa, we pride ourselves on our commitment to deliver top-tier services to our valued clients. We are on the lookout for a dedicated and proficient individual to join our vibrant team as an Administrator.

Key Responsibilities:

• Document Review and Issuance: Diligently review various documents and issue necessary certificates for our clientele.
• Client Communication: Efficiently handle inquiries and communicate order updates, ensuring client satisfaction at all times.
• Invoice and Funds Management: Oversee the generation of invoices, monitor the cash register, and manage incoming funds.
• Database Maintenance: Ensure that our database is always up to date and accurate.
• Call Handling: Respond promptly to all incoming calls, addressing concerns and queries with professionalism.
• Team Management: Allocate tasks to lab technicians and ensure all formalities are adhered to.
• General Administration: Tackle daily administrative tasks and ensure that operations run smoothly.

What We Offer:

• A competitive salary package.
• Opportunities for professional growth within a rapidly expanding company.
• A supportive work environment that values diversity and inclusion.
• Access to state-of-the-art resources and tools.

Key Qualifications:

• Proven experience in administrative roles, preferably within a lab or technical setting.
• Exceptional attention to detail.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize effectively.
• Proficient in database management.
• A knack for problem-solving.