Monitoring, Evaluation & Learning Associate – Ethiopia

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs.Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.

Inkomoko has +340 staff in 20 offices across Rwanda, Kenya, Ethiopia, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to serve 550,000+ entrepreneurs and deploying our $30M loan fund.

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose:be solutions-oriented, produce high-quality work, be a global leader.

• Achievement:push yourself to reach beyond what you previously thought possible.

• Improvement:be humble, engage in continuous growth through open & accurate feedback.

• Bravery:willing to take risks, create a safe space for others, be compassionate, inclusive.

• We Eat Goat:we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, urang babarengan.

  Inkomoko reflects the communities we serve. Displaced persons and women are strongly encouraged to apply.

The MEL Associate will be based inAssosa, with frequent travel to different sites where Inkomoko has operations in Ethiopia. He/she will report to the MEL Manager Ethiopia. The roles and responsibilities for this position include.

Data Collection (50%)

• Support the manager in data collection and data quality checks

• Conduct quarterly routine data quality assessment

• Design and refine both qualitative and quantitative data collection tools. Work with the manager to plan and execute data collections processes, including surveys and focus group discussions with a variety of client types across Ethiopia.

• Communicate with clients about data collection plans and processes, and organize alllogistics for successful collection

• Test survey materials, and incorporate feedback in consultation with the MEL team prior to training.

• Translate or review data collection materials into local languages (Amharic) as needed.

• Train field staff on the routine monitoring data collection tools

• Train enumerators on the data collection tools and data process

• Supervise enumerators, ensuring they are trained and following all interview protocols for data collection

• Supervise the data collection in English, and Amharic – in person, on the phone, or with digital solutions

• Lead focus group discussions, facilitating and taking notes to encourage meaningful insights

• Ensure that surveys and M&E tasks are implemented in accordance with the M&E standard operating procedures set by Inkomoko

Data Organization and Reporting (30%)

• Ensure high data quality and completeness by conducting data cleaning exercises

• Ensure proper storage of data and use of appropriate guidelines to ensure Inkomoko and client confidentiality

• Transcribe data from focus group discussions

• Translate data accurately between Amharic and English

• Analyze data in excel and other analysis tools and write summary reports

• Develop and share routine monitoring reports on monthly basis with BGS field teams

• Assist in data analysis and donor/partner reporting

• Support the communication team in gathering significant success stories

Data Systems Management (20%)

• Support the Manager in the continual improvements in collecting and managing company data, including working closely with program departments and others to ensure smooth flow of data within company systems.

• Develop policies and ensure they are ethical and meet international standards and data collection protocols.

• Ensure data and privacy protections for all content

• Follow up and implement policies and protocols for all company and client data

• Support the Manager of Data Quality in supervising external consultants during external evaluations.

• Lead the field teams in conducting monthly and quarterly visits to the clients

• Update the project monitoring plan and monitor the indicators of different projects

• Collect and collate client’s feedback and voice to be incorporated in quarterly program review

Other MEL Responsibilities

• Willingness to travel at least 30% of your time to other Ethiopia field offices

• Perform any other activities related to MEL.

The MEL Associate should have experience in MEL. Successful candidates will need to demonstrate:

• Technical skills in data collection, tool development using mobile data collection software, and data management protocols

• Must be fluent in English and Amharic

• Experience managing teams of enumerators

• Experience in quantitative and qualitative data methods

• Experience in statistical analysis software and or qualitative data analysis software

• Ability to prioritize tasks and manage multiple deadlines – must be strategic and operational

• 3 years of work experience in relevant or applicable field

• Degree preferred

This role is inside a high-growth, mission-driven social enterprise.By joining, you’ll access:

• Competitive salary, and potential KPI-based bonus

• Incredible company culture, including deep investment in your learning and growth

• Diverse colleagues and policies that show our commitment to equity and inclusion

• Talented, passionate, and committed team colleagues across the region

• Ability to make a significant social impact to your community

• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.