Company Name:* Brookline Cleaning and Landscaping Service Provider

Posted Date: 2024-04-05

Deadline: 2024-04-15

Job Type: Full time

Salary: Attractive basic salary and commission

#Health Care

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Job Description

Overview

Brookline Cleaning and Landscaping Service PLC is a new player in the industry that offers quality services at an affordable rate. With a team of experienced professionals and state-of the-art equipment, we provide a range of cleaning solutions for homes and offices. Our mission is to offer efficient, top-quality cleaning services that meet the needs of our clients and exceed their expectations. Our vision is to be recognized as the best cleaning company in Addis Ababa, Ethiopia. We are seeking a dynamic and experienced Operations Manager to oversee the daily operations
of our commercial cleaning business. As the Operations Manager, you will be responsible for ensuring efficient and effective delivery of cleaning services to our clients while maintaining the highest standards of quality and customer satisfaction. This role requires strong leadership, organizational skills, and the ability to collaborate with various stakeholders to drive operational excellence
Responsibilities

Team Management:

  • Supervise and provide leadership to cleaning staff, including recruitment, training,and performance management.
  • Develop and implement schedules to ensure adequate coverage and timely completion of cleaning tasks.
  • Foster a positive work environment that promotes teamwork, productivity, and adherence to company policies and procedures.

Client Relations:

  • Serve as the primary point of contact for clients, addressing any concerns or inquiries in a professional and timely manner.
  • Conduct regular site inspections to assess cleaning quality and client satisfaction, making necessary adjustments to meet or exceed expectations.
  • Develop and maintain strong relationships with clients to understand their needs and preferences, identifying opportunities for service improvements or expansion.
Operational Efficiency:
  • Develop and implement operational strategies to optimize resource utilization, minimize costs, and maximize profitability.
  • Establish and monitor performance metrics to track operational efficiency, service quality, and customer satisfaction, making data-driven decisions to drive continuous improvement.
  • Identify and resolve operational challenges or bottlenecks, implementing corrective actions and process improvements as needed.
Quality Assurance:
  • high quality cleaning services.
  • Conduct regular audits and inspections to assess compliance with cleaning standards, safety regulations, and company policies.
  • Develop and oversee training programs to educate cleaning staff on best practices and quality standards, promoting a culture of excellence and accountability.
Health and Safety:
  • Ensure compliance with health and safety regulations, including the proper use of cleaning chemicals and personal protective equipment (PPE).
  • Implement and enforce safety protocols to minimize risks of accidents or injuries in the workplace.
  • Investigate and report any safety incidents or near misses, taking appropriate corrective actions to prevent recurrence

Career level : Middle managerial level

Job Requirements

Qualifications
  • Bachelor’s degree in Environmental Health, Health Education, Chemical Engineer, or related field (preferred).
  • Proven 4 years’ experience in operations management, preferably in the commercial cleaning industry.
  • Strong leadership skills with the ability to motivate and empower teams to achieve goals.
  • Excellent communication and interpersonal skills, with the ability to build positive relationships with clients and staff.
  • Demonstrated problem-solving abilities and a proactive approach to identifying and resolving operational challenges.
  • Knowledge of cleaning techniques, equipment, and industry best practices.
  • Familiarity with relevant health and safety regulations and compliance requirements.
  • Proficiency in Microsoft Office and other relevant software applications.

Additional Requirements:

  • Flexibility to work evenings, weekends, or irregular hours as needed.
  • Ability to lift and carry equipment or supplies as required.
  • Willingness to undergo background checks or screenings as required by clients or regulatory agencies

How to Apply

If you are interested in this position, please send your resume and cover letter to
sshalemo@gmail.com and oeiryt@gmail.com, within ten (5) consecutive working days of theannouncement date. We offer competitive compensation and benefits, as well as opportunitiesfor career growth and development. We look forward to hearing from you.
Join our team and help us drive growth and success in the competitive commercial cleaning
market through strategic and impactful digital marketing initiatives. If you are a results oriented marketer with a knack for digital innovation, we want to hear from you

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