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Sales Manager



Posted Date: 2023-11-20

Deadline: 2023-11-30

Job Type: Full time

Salary: N/A

#Business and Administration, Hotel and Hospitality, Sales and Marketing

Job Description

Job summary

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. The Sales Executive is responsible for an increase in transient room revenue by increasing production of existing accounts. He/she is also responsible for month-end reporting and tracking of account production.

Main tasks

  • Develop a full working knowledge of the operations of the hotel, including F&B, Guest Services and Reservations.
  • Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team.
  • Meet or exceed set goals. Initiate and follow up on leads.
  • Participate in required M.O.D. and Saturday office coverage as scheduled.
  • Maintain and participate in an active sales solicitation program.
  • Regularly contact existing accounts based on the tracing frequencies of the account coverage requirements.
  • Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
  • Assist in implementing special promotions relating to direct sales segments.
  • Assist in the preparation of required reports in a timely manner.
  • Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
  • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features & benefits of a hotel
  • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
  • Meet and greet onsite contacts.
  • Develop networking opportunities through active participation in community and professional associations, activities & events. Entertain clients and also handle inquiries.
  • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
  • Prospect for new transient business. Track all transient leads (lost and turndown). Participate in transient, group and catering lead referral.
  • Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be property defined may include newsletters, client receptions/recognition functions, etc.
  • Respond to customer inquiries and request for pricing.
  • Maintain in-depth files on all accounts; via hard files and/or automated account management system.
  • Assist in updating Brand national Transient database, if applicable. Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.
  • Participate in trade shows, community & professional organizations to maintain high visibility.

Job Requirements

Minimum Selection Criteria:

  • BA Degree in Marketing/Business Management fromaccredited institution or related field of study.
  • A minimum of 3 years hotel experience as a Sales Executive/Asst Sales Manager etc
  • Strong communication skills (both spoken & written – English/Amharic Languages)
  • Computer literate and expert in PMS & MS Office applications
  • Ability to produce results on time and accurately.
  • Strong negation skill /persuasive and outgoing personality.

How to Apply

Interested, but qualified candidates may apply to HR Office atRAMADA by Wyndham Addis, Addis Ababa

Bole Sub City, Block #14, Woreda #03, House No 268, Africa Avenue, Addis Ababa, Federal Democratic Republic of Ethiopia

Deadline: November 30th, 2023

NB. Only short-listed candidates will be contacted.