Company Name:* Toppan Gravity Ethiopia s.c

Posted Date: 2024-04-04

Deadline: 2024-04-15

Job Type: Full time

Salary: N/A

#Engineering, Information Technology

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Job Description

We are currently seeking a dedicated and experienced System Support Administrator to join our team. This is an onsite position that involves direct interaction with customers.

Responsibilities:

  • Provide technical support to our clients, resolving system issues in a timely and efficient manner.
  • Provide orientation and guidance to users on how to operate software and computer equipment.
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Support VMware and Kubernetes environments.
  • Support both Windows and Ubuntu environments.
  • Collaborate with the development team to report any system issues or bugs, and work towards their resolution.
  • Perform daily backup tasks and monitor system performance.
  • Create user-friendly guides and manuals for common issues.

Note: All applicants must have the right to work in Ethiopia.

Validity Period: The vacancy announcement is open for 10 days until April 15, 2024.

Job Requirements

Qualification:

  • Degree in Computer Science, Information Technology, or related field.
  • Proven experience as a System Administrator or similar role for a minimum of 2 years.
  • Excellent problem-solving skills and a strong customer service attitude.
  • Strong knowledge of VMware and Kubernetes.
  • Experience with Windows and Ubuntu operating systems.
  • Ability to diagnose and troubleshoot technical issues.
  • Excellent communication skills, both written and verbal
  • Familiarity with various operating systems and platforms.
  • Knowledge of system security and data backup/recovery

Language Requirements:Fluent in English

Experience: 2+ years

How to Apply

Interested and qualified applicants shall be submitted electronically via helen.disasa@toppangravity.com

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